RETURN POLICY

Unconditional Warranty. JoyArtlnc.com 100% full money back guarantee on all our products. All claims must be made via email within ten(10) business days of receipt. Refunds will be made in seven(7) business days after receiving returned item. Exchanges can be made within fifteen(15) business days of receipt.

In the event of an exchange or store credit, the total price will be deducted of shipping costs.

ALL PAINITNGS AND/OR FRAMES MUST BE RETURNED IN ITS ORIGINAL CONDITIONS. We cannot accept returns of any item that has obvious sign of use or damage.

In a case of exchange, the artwork and transport package must be returned in the same condition as when they were shipped and the return pick up request must be made by the buyer. In a case of store credit, the buyer could select another art piece with an equal value.

To return, securely package your returns including the original packaging slip, and send to:

Return Department
Joy Art International Inc.
416 Bergen Blvd.
Palisades Park, NJ 07650

We are not responsible for the lost items on returned items. We recommend return receipt or confirmation and/or insurance.

You will be notified by email when we receive returned item. If you have more questions, please contact our customer service at (201) 346-1800 or email us at info@JoyArtInc.com. Thank you